i just came to this website to get the contact info for this company because we need their services again. Imagine how upset I was to find that I have been called a liar, publicly at that. I don't have other reviews on this website because I don't usually post reviews online, but because Chem-Dry was an exceptional company I wanted to go out of my way to leave a positive review. I will continue to do that for companies that go Above and beyond. I didn't come here to clean, whatever that means. I stand by my review, and every statement made by me on the Internet. The fact that I have to explain myself to clear my name is a shame, and all because of false accusations.
I used this company to clean my carpets and couch/ love seat. I called them based on Yelp reviews. I live in Chicago and they were easily able to accommodate my schedule when coming down to Naples. In fact, everything was easy in dealing with them. Phyllis and her son came and did a great job. So great that I scheduled them to clean my tile and grout. We have white tile and white grout throughout or condo. ( except bedrooms). We purchased our condo 3 years ago and I have no idea when tile was cleaned last. In lifting the dining area rug, we could see what the grout was supposed to look like. Ours was variations of black! Phillis and her son did the job while I was gone. When I returned and saw my floors, I literally had tears in my eyes! It looked brand new! Billing and payment was reasonable and easy. I will use them again and again and would recommend them to anyone and everyone!